Cancellation, Return & Refund Policy

Effective Date: 07-01-2026

At Mira Mode, every product is specially customized and made to order. Please read this policy carefully before placing an order, as it explains the conditions under which cancellations, returns, and refunds are accepted.

By placing an order on www.miramode.com (the “Site”), you agree to the terms outlined in this policy.

1. Order Cancellation Policy

1.1 Cancellation Timeframe

Customers may cancel their order within 12 hours of placing it.
Cancellation requests made within this 12-hour window are eligible for a full refund.

1.2 How to Request Cancellation

To cancel an order, please contact us within 12 hours of order placement at:

Email: care@miramode.in

Please include your order number and registered email/phone number in the request.

1.3 Cancellation Not Allowed After 12 Hours

Once 12 hours have passed, the order is automatically moved into processing.
After this stage, cancellations are not permitted, as the product begins customization.

2. Customized Products – Important Notice

All Mira Mode products are customized and made specifically for each customer. Due to the personalized nature of our products:

Orders cannot be cancelled once customization has started
Orders cannot be returned, refunded, or exchanged once printed or shipped

This policy helps us maintain quality standards and avoid misuse.

3. Return Policy (No Returns)

Mira Mode does not accept returns under any circumstances once the order has been printed or shipped.

We do not accept returns for:

Change of mind
Incorrect size or design selected by the customer
Color variation due to screen resolution or lighting
Delay caused by courier partners

Customers are strongly advised to review all product details, sizing, and customization options carefully before placing an order.

4. Refund Policy

4.1 Eligible Refunds

Refunds are issued only under the following condition:

Order is cancelled within 12 hours of placement

4.2 Non-Refundable Situations

Refunds will not be provided if:

The order has been printed or shipped
The cancellation request is made after 12 hours
Incorrect information is provided by the customer
Delivery delays occur due to courier or external factors

4.3 Refund Processing Time

Approved refunds are processed within 5–7 business days
Refunds are issued to the original payment method only
Processing time may vary depending on the bank or payment provider

5. Exchange Policy (No Exchanges)

Mira Mode does not offer any exchange policy.

Since all products are customized, we are unable to provide exchanges for:

Size issues
Design preferences
Color differences
Any other reason

Please ensure accuracy in all selections before confirming your order.

6. Damaged or Defective Products

In the rare event that you receive a damaged or defective product, please contact us within 48 hours of delivery with:

Clear photos/videos of the product
Order number

Each case will be reviewed individually. Mira Mode reserves the right to determine the appropriate resolution.

7. Contact Information

If you have any questions or concerns about this cancellation or refund policy or our data practices, please contact us through our email: care@miramode.com or contact us page.

8. Policy Changes

Mira Mode reserves the right to modify this policy at any time without prior notice. Changes will be effective immediately upon posting on the Site.